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Cookie Notice

Effective Date: January 2025

This Cookie Notice explains how AiDispatch, Inc. ("AiDispatch", "we", "us", or "our") uses cookies and similar tracking technologies on our website and services. It also explains your choices regarding these technologies. By using our website, web application, or any other digital services we provide (collectively, the "Service"), you consent to our use of cookies as described in this notice, unless you disable them through your browser or settings as outlined below.

1What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They are widely used to enable websites to function properly, improve user experience, and provide reporting and analytics. Cookies may be "session cookies," which are deleted once you close your browser, or "persistent cookies," which remain on your device until they expire or are deleted.

In addition to cookies, we may use web beacons, pixels, tags, and similar technologies to collect data about your interactions with our Service.

2How AiDispatch Uses Cookies

We use cookies and tracking technologies to serve several purposes, including:

  • Essential Cookies: These are necessary for the website to function and cannot be switched off in our systems. They include things like log-in authentication, form submissions, and security features.
  • Performance and Analytics Cookies: These cookies help us understand how visitors interact with our website, which pages are most visited, and whether users are experiencing errors. We use tools like Google Analytics to aggregate this data and improve our platform's usability and performance.
  • Functionality Cookies: These cookies allow us to remember your preferences (such as language settings or dispatch configurations) to enhance your experience.
  • Marketing and Retargeting Cookies: With your consent, we may use cookies to deliver relevant ads to you across other websites, measure the effectiveness of our campaigns, and build remarketing audiences using tools like Meta Pixel or Google Ads.

3Third-Party Cookies

Some cookies on our site are placed by trusted third parties to provide services or analytics on our behalf. These may include:

  • Google Analytics
  • Meta (Facebook) Pixel
  • LinkedIn Insight Tag
  • Hotjar
  • Stripe (for billing)
  • Intercom or Drift (for live chat, if integrated)

These third-party services may also collect information about your browsing activity over time and across different websites, subject to their own privacy and cookie policies.

4Your Cookie Choices

You have the right to control the use of cookies. Most web browsers allow you to manage cookie settings, including blocking or deleting cookies. However, please note that disabling certain cookies may limit your ability to use parts of our Service.

Here are some general ways to manage cookies:

  • Adjust browser settings to block or clear cookies
  • Use private/incognito mode for temporary sessions
  • Install opt-out browser extensions (e.g., Google Analytics Opt-Out)
  • Manage ad personalization via Google or Meta

Where required by law (e.g. under GDPR), you will be prompted via a cookie consent banner to accept or manage your preferences before non-essential cookies are placed.

5Do Not Track (DNT)

Some browsers offer a "Do Not Track" (DNT) feature. At this time, AiDispatch does not respond to DNT signals, as there is no consistent industry standard for compliance. We continue to review developments and may update our practices accordingly.

6Updates to This Cookie Notice

We may update this Cookie Notice to reflect changes in technology, legal requirements, or our business practices. Any changes will be posted to this page with a new effective date. We encourage you to review this page periodically for the latest information on our cookie usage.

7Contact Us

If you have any questions about our use of cookies or your privacy rights, please contact us at: info@aidispatch.io

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